Counselling and Advice

The College and the University offer a wide range of counselling services for any situation. Whether you are experiencing trouble with your course, facing a difficult situation, seeking mental health support, grieving the loss of a loved one, or just need someone to talk to, you are encouraged to find the support you need.

Welfare Tutors

The Welfare Tutors are available to listen and to offer help with any problems that are not purely academic or administrative. Undergraduates and postgraduates are welcome to contact any of them. Every day in term time there is a Welfare Tutors on duty who can be contacted whatever the hour in case of an emergency or urgent problem via the Porters’ Lodge (339339). Out of term please contact either the Porters’ Lodge or the Tutorial Department (N Staircase – 339468).

College Counselling

The College-based Counsellors, Catriona Keane and Lisa Isaacs, are available to all undergraduate and postgraduate students at the College. They’re available for pre-arranged appointments on Mondays and Thursdays during full term. 

Catriona and Lisa offer remote counselling appointments via Zoom (audio or video to suit your preference). Appointments will usually last for around 45 minutes. They can arrange follow-up emotional support appointments for students who remain abroad. Where appropriate, they can also signpost you to other sources of support.

To arrange a counselling assessment appointment at Jesus, please complete the student pre-counselling form on the UCS website, or download the form as a Word document and email it to the UCS team. Please indicate that you are a member of Jesus by choosing the Jesus College drop-down option on the second page. Please see the College-based Counselling page on Jnet for more information on how request and arrange appointments.

University Counselling Service

The University Counselling Service provides free, confidential and professional counselling to all students. You can make an appointment online by filling in a pre-counselling form, or you can download a form; feel free to give as much or as little information as you are comfortable with. Any information you give will remain confidential within the Counselling Service and once you have submitted a form, the Counselling Service will contact you to arrange for you to see a suitable counsellor at a time that you can manage.


Linkline is a telephone listening and information service (01223 744444) run by students for students in Cambridge. The telephone lines are open from 7pm until 7am each night during full term, and there will always be both a male and female volunteer available. Linkline is not a counselling service and so the volunteers won’t tell you what to do, but they will provide a confidential listening ear.


The Samaritans say: “Talk to us any time you like, in your own way, and off the record about whatever’s getting to you. You don’t have to be suicidal. If you have any concerns about our service before you try it, we want to reassure you about them here. If you can’t find what you’re looking for, just get in touch and ask us about it. Please don’t suffer alone.” Call 08457 909090.

Professional Counsellors

There are many professional counsellors and psychotherapists around Cambridge. Counselling Directory provides an easy way to find them.

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